The Rulebook on Insurance Ombudsman in the Republic of Srpska entered into force on January 21, 2018.
The Insurance Ombudsman is established at the Insurance Agency of the Republic of Srpska, and main function of the same is to enable the out-of-court settlement of disputes and disagreements arising from and related to the insurance contract. The Insurance Ombudsman works independently and does not act as a representative of the Insurance Agency.
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